Gaming on nonstar should always be fun — never stressful, never harmful. We've built a full set of responsible gaming tools to help every Filipino player stay in control, set their own limits, and enjoy the experience the way it was meant to be enjoyed.
nonstar gives every player direct access to these responsible gaming tools — no waiting, no complicated process. Your wellbeing comes first, always.
Set a daily, weekly, or monthly deposit cap on your nonstar account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it requires a 24-hour cooling-off period.
Free to UseDecide in advance how long you want to play in a single session. nonstar will send you a reminder when your chosen time is up. You can also enable automatic logout so the platform logs you out when your session limit is reached — no willpower required.
Instant EffectCap the amount you're willing to lose over a set period. When your loss limit is hit, nonstar will prevent further wagering until the period ends. This tool is especially useful for players who want a hard financial boundary without closing their account entirely.
Free to UseNeed a short break? A cool-off period temporarily suspends your nonstar account for a period you choose — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or place bets. Your account and balance are safely preserved.
Instant EffectFor players who need a longer break, nonstar offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account is fully suspended and cannot be reopened until the exclusion period ends — or ever, if you choose permanent exclusion.
ID VerifiedView your full gaming history, net win/loss figures, and session durations at any time from your nonstar account dashboard. Reality checks send you periodic on-screen summaries of how long you've been playing and how much you've wagered — keeping things transparent.
Always AvailableProblem gambling can affect anyone — regardless of income, age, or how long you've been playing. The earlier you recognize the warning signs, the easier it is to get back on track. nonstar encourages all players to check in with themselves regularly.
If you recognize three or more of these signs in yourself or someone close to you, we strongly encourage you to use one of nonstar's responsible gaming tools or reach out to our support team for a confidential conversation.
Continuing to play — or increasing bet sizes — in an attempt to win back money you've already lost. This is one of the most common and dangerous patterns in problem gambling.
Using money set aside for rent, bills, groceries, or other essentials to fund your gaming. If gambling is affecting your ability to meet financial obligations, that's a serious warning sign.
Feeling the need to conceal how much time or money you spend on gaming from family, friends, or colleagues. Secrecy around gambling is a strong indicator that it may be causing harm.
Repeatedly trying to reduce or stop gambling but finding yourself unable to follow through, even when you genuinely want to. Feeling restless or irritable when not playing.
Missing work, school, or family commitments because of gaming. Losing interest in hobbies or activities you used to enjoy because gambling has taken over your time and attention.
Self-exclusion is the most powerful responsible gaming tool nonstar offers. It's designed for players who feel they need a significant break from gambling — whether that's six months or permanently. Once you activate self-exclusion, your account is locked and cannot be reopened during the exclusion period, even if you change your mind.
nonstar takes self-exclusion seriously. We do not send promotional emails or bonus offers to self-excluded players. Your exclusion is treated with full confidentiality.
All exclusion requests take effect immediately upon confirmation. Permanent exclusion cannot be reversed under any circumstances.
Answer honestly — this is just for you. If you find yourself saying "yes" to several of these questions, it may be time to use one of nonstar's responsible gaming tools or speak with a professional. There's no shame in asking for help; it's the smart move.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you borrowed money or sold personal items to fund your gambling activities?
Do you find yourself thinking about gambling frequently — even when you're at work, school, or with family?
Have you tried to cut back on gambling but found it difficult or impossible to follow through?
Has gambling caused arguments, tension, or problems in your relationships with family or friends?
Do you gamble to escape stress, anxiety, loneliness, or other negative feelings?
Have you ever felt guilty, ashamed, or regretful after a gambling session?
Philippine law requires that all casino-style gambling participants be at least 21 years of age. nonstar enforces this strictly. Every new account must pass age verification before any real-money play is permitted. We use government-issued ID checks — including Philippine passport, UMID, SSS ID, and PhilSys national ID — to confirm that every nonstar player meets the 21+ requirement.
If we have reason to believe that an account is being used by someone under 21, that account will be suspended immediately pending investigation. Any winnings accumulated by an underage player will be forfeited in accordance with our Terms and Conditions.
nonstar's responsible gaming program is designed with vulnerable players in mind — including those experiencing financial hardship, mental health challenges, or addiction. Our customer support team is trained to recognize signs of problem gambling and to respond with empathy and practical guidance, not judgment.
If a player contacts us expressing concern about their gambling behavior, our team will proactively offer responsible gaming tools, provide information about professional support services available in the Philippines, and — where appropriate — initiate a voluntary account review.
At nonstar, we believe gaming should be one enjoyable part of a balanced life — not the center of it. Whether you're spinning slots after a long day in Makati, playing bingo with friends in Cebu, or catching a live casino session from Davao, the experience should leave you feeling good. The moment it stops feeling that way, our tools are here to help you reset.
We regularly review player activity patterns and may proactively reach out to players whose behavior suggests they may benefit from responsible gaming support. This is not surveillance — it's care. nonstar genuinely wants every player to have a positive, sustainable experience on the platform.
All nonstar customer support staff undergo regular responsible gaming training. They are equipped to handle sensitive conversations with discretion, to explain available tools clearly, and to escalate concerns to our dedicated responsible gaming team when needed. nonstar's responsible gaming policies are reviewed and updated regularly to reflect best practices and regulatory requirements.
The Philippine Amusement and Gaming Corporation (PAGCOR) has established a responsible gaming framework that all licensed operators in the Philippines are expected to follow. nonstar aligns its responsible gaming program with PAGCOR's guidelines, including age verification requirements, self-exclusion protocols, and player protection standards.
PAGCOR maintains a national exclusion registry for problem gamblers in the Philippines. Players who self-exclude through PAGCOR's program are barred from all PAGCOR-regulated gaming venues and platforms. nonstar supports and cooperates with this registry. If you wish to register with PAGCOR's exclusion program, contact PAGCOR directly through their official channels.
If you or someone you know needs professional help with problem gambling, support is available across the Philippines. The National Center for Mental Health (NCMH) provides counseling services, and various private counseling centers in Manila, Quezon City, Cebu, and Davao offer addiction support programs. nonstar encourages players to seek professional help without hesitation — it is a sign of strength, not weakness.
nonstar is built for players who want great games and peace of mind. Set your limits, play within them, and enjoy every session knowing you're in control.
Sign In & Set Your Limits